Terms & Conditions

Products and information

Matrubhumi Premium Tea is offered in a 25 g pouch at ₹10, and Matrubhumi Gold Tea in a 50 g pouch at ₹20. The current product page and checkout show the price and available pack size for your order. Product photographs are illustrative; refer to the pack label for product-specific information.

Placing an order

Check the product, quantity, delivery address, contact details and total before submitting an order. An order acknowledgement confirms receipt of your request. Fulfilment is subject to availability, successful payment where applicable and delivery serviceability. If an order cannot be fulfilled, our team will contact you about the available resolution and any payment already received.

Prices and payment

Prices are displayed in Indian rupees. Delivery charges and the final amount are shown at checkout. Available payment options are displayed at checkout and may include Cash on Delivery and Razorpay online payment. Follow the payment provider’s instructions and do not share authentication codes with anyone.

Your account

Provide accurate details and keep your account credentials confidential. You are responsible for activity you authorise through your account. Contact us if you suspect unauthorised access. Use the password-reset option on the My Account page if you cannot sign in.

Delivery, returns and privacy

Please read our Shipping Policy, Return & Refund Policy and Privacy Policy. These explain how we handle delivery queries, product issues and personal information.

Responsible use

Do not misuse the website, attempt unauthorised access, submit fraudulent orders or interfere with its operation. Website content and branding may not be used in a way that infringes the rights of Matrubhumi Tea or other rights holders.

Questions and updates

We may update website information and these terms when our services change. Contact us if anything is unclear before ordering. Nothing in these terms removes rights or remedies available to you under applicable Indian law.

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