A LITTLE HELP WITH YOUR TEA JOURNEY
How can we help?
Find quick answers about our teas, ordering and delivery. Select a question to read the answer.
Our teas
Which teas can I choose from?
Explore Matrubhumi Gold for a rich taste and Matrubhumi Premium for everyday tea moments.
What are the pouch sizes and prices?
Matrubhumi Premium Tea: 25 g at ₹10 per pouch. Matrubhumi Gold Tea: 50 g at ₹20 per pouch.
Ordering & delivery
How do I place an order?
Choose your tea from Our Teas, open its details, select a quantity and add it to your cart. Continue to checkout to see available delivery and payment options. Buy Now takes your selected product to checkout.
What is the delivery charge?
The current delivery charge is ₹50 per order. Your order summary shows the final total before you place the order.
When will my order arrive?
Please contact our team with your order number or delivery PIN code for the current dispatch and delivery estimate. Timing depends on product availability and your destination.
Support & your account
Where can I get order support?
Use our Contact Us page, email matrubhumitea@gmail.com, or call +91 7290990257. Please include your order number.
What if I receive a damaged or wrong item?
Contact us promptly with the order number, a description and photographs where available. Keep the item and packaging while we review the issue. See our Return & Refund Policy.
How do I reset my password?
Open My Account, select “Lost your password?” and enter your registered email address or username. Follow the password-reset link sent by email; check your Spam folder if needed.
Still have a question?
Our team is here to help with your tea journey.